Skip to main content
Evokly

Compliance

Your data, and your guests', protected

Hosting in the European Union, explicit consent for selfie search, deletion at any time.

GDPR compliance

  • EU hosting

    All data is hosted in the European Union with GDPR-compliant providers.

  • Encryption

    Data encrypted in transit (TLS 1.3) and at rest. Passwords hashed with bcrypt.

  • Right to be forgotten

    Complete deletion of data on request. Data export available from your account.

  • Data minimisation

    We only collect the data strictly needed to run the service.

  • Consented biometrics

    Face matching requires an active opt-in from the attendee. No processing without consent.

  • No commercial use

    Your photos and videos are never sold, passed to third parties, used for advertising or used to train AI models. They exist only to run the service.

Selfie search

  • Secure server-side processing

    The selfie is converted on our servers into a mathematical descriptor (a vector that cannot be turned back into an image). Selfies and descriptors are encrypted, never shared with third parties and never used to train models.

  • Automatic deletion

    Facial descriptors are deleted at the end of the event's storage period.

  • Withdrawing consent

    Attendees can withdraw consent at any time: once they confirm by email, their selfie, descriptors and request (email, first name, photos found) are deleted.

Storage periods

PlanMediaFacial data
Free15 daysDeleted with the gallery
Event6 months, extendableDeleted with the gallery
Event Pro6 months, extendableDeleted with the gallery
Pro12 monthsDeleted with the gallery
Agency12 monthsDeleted with the gallery
Enterprise24 monthsDeleted with the gallery

Account data is kept for as long as the service is used, plus 3 years. Billing data is kept for 10 years (legal obligation).

Our sub-processors

  1. Supabase

    Database and authentication (EU)

  2. Cloudflare R2

    Photo and video storage (EU)

  3. Stripe

    Payments (EU/US, DPF)

  4. Vercel

    Application hosting (EU region)

  5. Resend

    Sending emails

  6. Sentry

    Technical error monitoring (EU)

  7. PostHog

    Website analytics (EU)

  8. Trustpilot

    Review invitations (Denmark)

Data Processing Agreement (DPA)

For business customers we provide, free of charge, a DPA compliant with article 28 of the GDPR.

  • Obligations of the controller and the processor
  • Technical and organisational security measures
  • Conditions for sub-processing
  • Assistance with data subject requests
  • Data breach notification within 72 hours
  • Audit and compliance checks

Send an email to contact@evokly.io and we will send you the DPA ready to sign within 24 hours.

Request the DPA

DPO contact

For any question about data protection:

DPO email:contact@evokly.io

Controller:Prime IT, 55 rue Cartier Bresson, 93500 Pantin, France

Response time: one month at most (GDPR art. 12)

Related documents