Frequently asked questions

From the home page: pick the type of event, type its name, and your gallery is ready, with its QR code and poster. Then save it with Google or by email, no password needed. The free plan allows one active event at a time.

Evokly is built for every kind of professional and private event: company offsites, weddings, birthdays, conferences, trade shows, product launches, team buildings, galas and parties. The platform scales from 10 to several thousand attendees.

No, nothing to install. Evokly runs straight in the web browser on phones, tablets and computers. Your guests simply scan the QR code and can start adding their photos and videos right away.

The free plan allows up to 100 photos per event. Paid plans (Event, Pro, Enterprise) give unlimited photos per event. Photos are kept at original quality, with no compression.

Photos: JPG, HEIC, PNG, GIF and WEBP, up to 50 MB each; iPhone HEIC photos are converted automatically. Videos: MP4 and MOV (plus AVI, WEBM and MPEG), up to 500 MB each. Everything arrives in its original quality.

Yes, from the Event plan: in Gallery & moderation, “Download all” prepares a ZIP file of the photos and videos in original quality. Your guests can download everything too, unless you turn it off in Settings. On the free plan, you download photos one at a time.

Each guest can take a selfie from the event gallery after giving explicit consent. Our servers turn that selfie into a digital signature (a mathematical vector that cannot be turned back into an image) and compare it with the faces detected in the event photos, so every photo the guest appears in is found automatically.

Yes. Face matching requires each guest's explicit consent, recorded with a timestamp and the version of the notice, in line with the GDPR and the French CNIL's guidance. Selfies and digital signatures are encrypted in transit (TLS 1.3) and at rest, are never shared with third parties or used to train models, and are deleted automatically when the event expires.

AI face matching is available from the Event plan (€69 per event) upwards (Event Pro, Pro, Enterprise). It is not included in the free plan.

With Event, you pay €69 once for the event, with no subscription. You get unlimited photos and videos, selfie search, the guest book, photo challenges, the Photo Wall, the best-of video, downloading the whole gallery and all 36 poster templates. The gallery stays online for 6 months after the event date.

Yes, none of our plans lock you in. You can move from the free plan to Event, Pro or Enterprise whenever you like. For monthly subscriptions you can cancel at any point and your plan stays active until the end of the period you paid for.

It depends on the plan, counted from the event date: 15 days on the free plan, 6 months on Event and Event Pro, 12 months on Pro and 24 months on Enterprise. You get an email before the end, and an Event gallery can be extended by a year or for life.

Every event gets a unique QR code you can print, show on a screen or send by email or message. When guests scan it with their phone they land straight in the event gallery and can add their photos and videos without creating an account.

No. Guests reach the event gallery by scanning the QR code or following a link. They can browse and contribute photos without signing up. Only the event organiser needs an Evokly account.

All data is encrypted in transit (TLS 1.3) and at rest. Our servers are hosted in ISO 27001-certified data centres in Europe. We are GDPR-compliant and provide tools to delete personal data at any time.

No, never. The photos and videos stored on our servers are never sold, passed to third parties, used for advertising or marketing, or used to train artificial-intelligence models. They exist solely to run the service for you, your event and your guests.

Only people with the event's QR code or link can reach the gallery: it isn't listed anywhere and doesn't show up in search engines. By default, your guests see all the photos. If you make the gallery private in Settings, it is reserved for you, and each guest finds their own photos with selfie search.

Yes. Under the GDPR you can request full deletion of your personal data, photos and account at any time. Face-matching data (selfie and digital signature) is deleted on request and, in all cases, automatically at the end of the event's storage period.