Help centre
How can we help?
Step-by-step answers, for organisers and their guests alike.
Browse by topic
- Getting startedCreate, share, get your first photo3 articles
- For guestsAdd, find, download3 articles
- Selfie searchConsent, results, deletion3 articles
- Payments & invoicesPlans, currencies, invoices5 articles
- Account & settingsSign-in, co-organisers, deletion4 articles
- Pros & white labelLogo, colour, watermark, Event Pro or Pro2 articles
Video tutorials
Getting started
- Create your first eventA type, a name and a date are all you need to get your gallery and its QR code. Then you save it with Google or an email link.
- Share the QR code and print the posterPrint your event poster, send the link by WhatsApp, email or text, or download the QR code on its own for an invitation.
- Set up your gallery before the big dayPublic or private gallery, guest uploads, photo approval, language and display order: the settings to check before your event.
For guests
- How your guests add their photosNo app and no account: your guests scan the QR code, choose their photos and videos and send them in original quality.
- Approve photos before they are publishedTurn on upload approval to review each photo before your guests see it, then publish or reject it from the To review queue.
- Download the photos from your eventOne photo at a time or the whole gallery as a ZIP, in original quality. Who can download on each plan, and how long you have.
Selfie search
- Turn on selfie searchYour guests find the photos they appear in with a simple selfie. Included from the Event plan, it takes one click to turn on.
- Find your photos with a selfieOn the event gallery, the My photos tab finds you among all the photos. A selfie and your email address are all you need.
- Delete your selfieYour selfie is used only for the event gallery and disappears with it. You can also have it deleted earlier, with a confirmation link.
Payments & invoices
- Choose your planFree to try, Event for one event, Event Pro in your colours, or the Pro subscription for professionals. What each plan includes.
- Upgrade an event to the Event planStarted on the free plan? Upgrade to Event from the event's page, without leaving it: hidden photos appear straight away.
- Extend your galleryIs your Event gallery nearing its expiry date? Extend it by a year, as many times as you like, or keep it forever.
- Manage your Pro subscriptionSubscribe to Pro, track your events for the month, change card, cancel or reactivate: it's all done in Plan & invoices.
- Invoices and currencyDownload your invoices, pay any that are unpaid, and understand which currency you're billed in and why it's set at your first payment.
Account & settings
- Sign in to your accountGoogle, a link sent by email or a password: the three ways to sign in, and what to do if you've forgotten your password.
- Invite a co-organiserShare the management of your event. A moderator approves photos; a co-organiser can do everything except delete the event.
- Manage your account and preferencesName, email address, password, language, currency and exporting your data. You can change all of it in My account.
- Delete an event or your accountDeletion is permanent, so download your photos first. Here's how to delete a single event, or your whole account.
Pros & white label
- Customise your brandYour logo, your colour and your watermark on your guests' gallery, instead of Evokly. With the Pro subscription or Event Pro.
- Event Pro or Pro subscriptionPhotographer or events professional? Event Pro for one event in your colours, the Pro subscription if you run several a month.
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