Terms of Service

4.1. Creating an account

To use certain features you must create an account with accurate, complete and current information. You undertake to keep that information up to date.

4.2. Account security

You are responsible for keeping your login and password confidential. You undertake to:

• Not share your credentials
• Use a strong, unique password
• Tell us immediately about any unauthorised access
• Sign out after each session on a shared computer

4.3. Responsibility

Any activity carried out from your account is presumed to have been carried out by you. You are responsible for every action taken under your account.

5.1. Permitted use

You undertake to use the Service lawfully and in accordance with applicable law.

5.2. Prohibited uses

It is strictly forbidden to:

• Upload illegal, defamatory, obscene, pornographic or offensive content
• Infringe someone else's intellectual property rights
• Upload viruses, malware or any malicious code
• Attempt to gain unauthorised access to the Service or its systems
• Use the Service for unauthorised commercial purposes
• Harass, threaten or invade the privacy of others
• Impersonate another person or entity
• Collect other users' data without authorisation

5.3. User content

You retain full ownership of and all rights in the photos and videos you upload. By uploading content you grant us only a non-exclusive, limited and royalty-free licence to host, store, process and display that content for the sole purpose of providing you with the Service (organising, presenting and sharing media within your event, face matching where consent is given, technical backups). That licence ends when the content is deleted or when the event's storage period expires.

You warrant that you hold every right needed over the content you upload and that it infringes no one else's rights.

5.4. No commercial exploitation of your media

7.1. Plans

Evokly offers several subscription plans. Prices are shown in euros including tax and may change at any time. Price changes do not apply to subscriptions already running.

7.2. Payment

Payment is made by card or any other accepted payment method. Payment is due immediately for monthly subscriptions, or on order for per-event payments.

7.3. Invoicing

An electronic invoice is generated automatically and sent to the email address linked to your account.

7.4. Refunds

Under applicable law you have a 14-day right of withdrawal from the date you subscribe, except for services fully performed with your express agreement. Per-event payments are not refundable once the event has been created.

7.5. Access period and ending a subscription

The features of the subscription plans (Pro, Agency, Enterprise) — in particular white-label, face matching, HD download, event quotas and extended storage — require an active subscription.

One-off purchases (Event, Event Pro) keep the storage period set at the time of purchase (6 months), regardless of any subscription.

If a subscription is cancelled or not renewed, then at the end of the period already paid for, events created during the subscription automatically revert to the Event plan: photo storage is reduced to 6 months from the end of the subscription (never extending an earlier deadline), preceded by a 14-day grace period. New events then fall under the free plan. To keep an event beyond 6 months you can resubscribe to a subscription plan (storage up to 12 months).

On subscription plans, an event's date cannot be set more than 12 months after it is created.

8.1. Availability of the Service

We aim to keep the Service available 24/7 but cannot guarantee uninterrupted availability. The Service may be temporarily unavailable for maintenance, updates or in the event of force majeure.

8.2. Limitation of liability

To the extent permitted by law, Evokly cannot be held liable for:

• Indirect damages, loss of data or loss of profits
• Interruptions to the Service
• Content uploaded by users
• Use of the Service that does not comply with these Terms

8.3. Force majeure

Evokly cannot be held liable in the event of force majeure or events beyond its control.

10.1. Termination by the user

You can close your account at any time from your account settings or by contacting us. Termination takes effect immediately. No refund will be made for the current period unless the law requires otherwise.

10.2. Termination by Evokly

We may suspend or close your account in the event of:

• Breach of these Terms
• Fraudulent use of the Service
• Non-payment
• Extended inactivity (more than 2 years)

10.3. Consequences of termination

On termination, your access to the Service is suspended immediately. You may request an export of your data within 30 days. After that, your data may be deleted in line with our retention policy.